Our standard house cleaning service covers the essential tasks needed to keep your home clean, tidy, and comfortable. While the exact tasks may vary depending on your needs, typical services include:

1. Dusting Surfaces: Cleaning dust from furniture, shelves, skirting boards, and decorative items.
2. Vacuuming & Mopping: Thorough vacuuming of carpets and rugs, and mopping of hard floors.
3. Kitchen Cleaning: Wiping benches, cleaning sinks, stovetops, and external surfaces of appliances.
4. Bathroom Cleaning: Scrubbing toilets, showers, bathtubs, sinks, and mirrors to maintain hygiene.
5. General Tidying: Light organisation of living spaces to keep your home neat and welcoming.

Additional tasks such as bed making, linen changes, laundry, or inside appliance cleaning can often be added upon request.

Our professional cleaners usually bring all the necessary cleaning supplies and equipment to complete the job effectively. However, if you prefer us to use your vacuum or mop for hygiene reasons, we are more than happy to use your equipment during the service. Our goal is to ensure you feel comfortable while receiving a high quality clean.

The time required for a house cleaning service depends on several factors, including the size of your home, the number of rooms, and the level of cleaning required.

Smaller homes or apartments may take 1–2 hours, while larger homes or more detailed cleans may take several hours. During booking, we can provide an estimated time based on your home and the tasks requested.

Yes, our cleaning services are flexible and fully customisable. We understand that every home and household has different needs.

You can request additional tasks such as making beds, changing linen, laundry, light food preparation, or extra attention to specific rooms. Pricing is typically based on the size of your home and the tasks required, allowing you to choose the services that best suit your lifestyle.

It’s completely up to you. Some clients prefer to be home during the cleaning, while others provide secure access to the property while they are away.

Our professional cleaners are reliable, respectful, and experienced, ensuring your home is treated with care and privacy at all times.

Yes, we offer regular house cleaning services to help keep your home consistently clean and organised. Many clients choose weekly, fortnightly, or monthly cleaning schedules depending on their household needs.

Regular cleaning helps maintain a fresh and tidy home without the stress of doing everything yourself.

There is usually very little you need to do before the cleaning service. However, it can be helpful to tidy away personal items, paperwork, or valuables so our cleaners can easily access surfaces and areas that need cleaning.

This allows us to focus on delivering a more efficient and thorough clean.

Yes, our cleaners are experienced, professional, and trained to deliver high quality cleaning services. We focus on reliability, attention to detail, and respectful service to ensure every client feels comfortable and satisfied with the results.

Yes, additional tasks can often be added depending on the time available. For example, some clients request inside fridge cleaning, inside oven cleaning, organising cupboards, or extra attention to certain rooms.

Simply let us know your preferences when booking so we can plan the cleaning accordingly.

Customer satisfaction is very important to us. If for any reason you are not satisfied with the cleaning, please let us know as soon as possible. We will review the issue and do our best to resolve it promptly.

Our cleaning services are flexible and can be customised to suit your needs. If you request extra tasks in addition to your regular cleaning, there may be an additional cost depending on the time and work required.

However, if you would like to replace some of your regular tasks with different ones, we can adjust the cleaning plan and keep the same price as your usual service.

This flexibility allows you to prioritise the tasks that matter most for your home.

Yes, even if your home appears clean, end of lease cleaning requires a much higher standard than regular cleaning. Property managers and landlords usually follow a detailed checklist during inspections, which includes areas often missed in everyday cleaning such as skirting boards, inside cupboards, and behind appliances.

A professional end of lease clean ensures your property meets these expectations and reduces the risk of issues during your final inspection.

End of lease cleaning is designed to meet the strict cleaning standards required by landlords and real estate agents, which plays a key role in getting your bond back.

While the final decision always depends on the property manager, a professionally cleaned property significantly improves your chances by ensuring everything is left in a clean, presentable condition.

Yes, it is highly recommended that the property is completely empty before the cleaning begins. This allows our team to access all areas, including floors, cupboards, and hidden spaces, and ensures a more thorough and efficient clean.

Cleaning around furniture can limit the results and may not meet inspection standards.

End of lease cleaning covers a full top-to-bottom clean of the entire property. This typically includes kitchens, bathrooms, bedrooms, and living areas, along with detailed cleaning of surfaces, floors, cupboards, and high-touch areas.

Additional areas such as balconies, garages, and inside appliances can also be included depending on your requirements.

Yes, cleaning inside appliances such as ovens and fridges can be included as part of the service or added upon request. These areas are often checked during inspections, so including them can help ensure your property meets expectations.

The duration depends on the size of the property and its condition. Smaller apartments may take a few hours, while larger homes or properties requiring more detailed cleaning may take significantly longer.

We can provide an estimated timeframe once we understand your specific requirements.

If your agent or lease agreement includes specific cleaning requirements, you can share them with us in advance. We will tailor the cleaning service to match those expectations, helping ensure the property is prepared for inspection.

Internal window cleaning is usually included to ensure the property looks bright and well-presented. External window cleaning can also be arranged depending on access and requirements.

No, you do not need to be present. Many clients provide secure access to the property, and our team completes the cleaning independently.

We ensure your property is handled with care and professionalism at all times.

It’s best to schedule your cleaning after you have moved out but before the final inspection. Booking a few days in advance ensures availability and gives enough time for a thorough clean before handing over the property.